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My father has severe COPD and is required to use a breathing machine. We are always on time with our bill and truthfully never have an issue paying but we had a family emergency and I didn't remember to pay any of my online bills. Didn't receive a disconnect notice or...
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I called to make a payment and to keep from getting cut off they said to pay 118.88 and i would be good until next bill so i paid it five days later it gets cut off i call to see why they stated i should have called back after i paid and now i have to pay the whole...
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#884237
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Other Product Review

LG&E dug 2 holes on Smyrna Parkway I did an extremely poor job of repairing the whole day. The whole day. Going north just passed the car wash is convex and not smooth at all. The hole the dog going south on Smyrna ParkWay across from the car wash is concave and not smooth. This road was recently repaved and they did a pathetic job of repairing the holes
#778597
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louisville gas and electric works in partnership with the liheap program to "help customers in need during crisis months to pay their bills and keeps their customers on the grid." I have recently ran into a little nasty greedy deception they use that they will not tell...
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I didn't like
  • That they lie and are greedy and use their customers
#742923
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Driving home from Doctor today a Black Kia Spectre (lic.#484 DER) Ky Tag with a LG&E Contractor sign in window was behind me cut thru gas station at high rate of speed and cut me off and almost caused accident. The car was in bad enough condition he would of loved...
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2.8
#645284
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I had my gas and electric shut off. They neither called me, knocked on my door, emailed or texted me to tell me that they would. But they did charge me a reconnect notice and then charge me more to pay the bill by phone. They also made me pay a deposit. They claimed...
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1.3
I didn't like
  • If you neglect to pay your bill
#614307
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I admit being lazy about paying bills and I did receive a brown notice on one of my three accounts. One gas bill and two electric bills were due on 1/17 and I did not sit down to do the bills until the end of the month. My bill pay feature through my bank gave me the...
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2.0
#591020
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They hardly ever send a disconnect notice. A few years ago, like you I had neveer had an issue with payments until they came out & turned off the power to my home & business. Why were both turned off since they claimed only my home was passed due I dont know....
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Anonymous
LK

It gets even better! They admitted to processing 2 payments out of my bank account last month, for the sum of $1400 so instead of being reimbursed I head that extra payment pa...

1.0
#557055
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Once again without power and no storms or wind. Been 72 hours since last outage. Same spot as always think they would replace it instead of repair it. Oh wait I live in Valley Station people in charge around don't care about this part of the county we are just SECOND...
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#466280
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Contact Louisville Gas and Electric

Mailing Address:
Louisville Gas & Electric Company
220 West Main Street
Louisville, Kentucky 40202
United States
Phone:
(800) 331-7370
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Got a call at work from wife, electric is turned off. Called LGE to find out what was going on, they said I was in disconnect status because my payment was late. I asked why I did not receive a brown disconnect statement, an e-mail, a phone call, or even a knock on...
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#407468
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