Latest review first
Ours was the first neighborhood to lose power on November 14, at 11 p.m. I reported it immediately. We are in the Beechmont neighborhood, off Southern Pkwy. There are people and animals whose health rely on electricity in my home. Called and was given a notice saying...Read more
Louisville Gas and Electric - The tech that came to my home was a complete ass...rude...di
The guy that came to my house gave me a dirty look and i told him that i was paying right now...keep in mind that i wasnt trying to interfere with his job...but he shook his head and rolled his eyes...he knows nothing about my situation and had no right to be so disrespectful...i truly hope this is not normal for your staff out in the field..
My father has severe COPD and is required to use a breathing machine. We are always on time with our bill and truthfully never have an issue paying but we had a family emergency and I didn't remember to pay any of my online bills. Didn't receive a disconnect notice or...Read more
I called to make a payment and to keep from getting cut off they said to pay 118.88 and i would be good until next bill so i paid it five days later it gets cut off i call to see why they stated i should have called back after i paid and now i have to pay the whole...Read more
Other Product Review
LG&E dug 2 holes on Smyrna Parkway I did an extremely poor job of repairing the whole day. The whole day. Going north just passed the car wash is convex and not smooth at all. The hole the dog going south on Smyrna ParkWay across from the car wash is concave and not smooth. This road was recently repaved and they did a pathetic job of repairing the holes
louisville gas and electric works in partnership with the liheap program to "help customers in need during crisis months to pay their bills and keeps their customers on the grid." I have recently ran into a little nasty greedy deception they use that they will not tell...Read more
I didn't like
- That they lie and are greedy and use their customers
Driving home from Doctor today a Black Kia Spectre (lic.#484 DER) Ky Tag with a LG&E Contractor sign in window was behind me cut thru gas station at high rate of speed and cut me off and almost caused accident. The car was in bad enough condition he would of loved...Read more
I had my gas and electric shut off. They neither called me, knocked on my door, emailed or texted me to tell me that they would. But they did charge me a reconnect notice and then charge me more to pay the bill by phone. They also made me pay a deposit. They claimed...Read more
I admit being lazy about paying bills and I did receive a brown notice on one of my three accounts. One gas bill and two electric bills were due on 1/17 and I did not sit down to do the bills until the end of the month. My bill pay feature through my bank gave me the...Read more
They hardly ever send a disconnect notice. A few years ago, like you I had neveer had an issue with payments until they came out & turned off the power to my home & business. Why were both turned off since they claimed only my home was passed due I dont know....Read more
Do you have something to say about Louisville Gas and Electric? What happened? What can we help you with?